Conflict at Work — Test 6, Section 4
IELTS_ACADEMIC · Ielts Listening Section · Cambridge IELTS 12 Academic, Cambridge University Press
Listen to the recording once and answer all the questions in this section.
Conflict mostly consists of behaviour in the general category of ___ . Often a result of people wanting to prove their ___ . Also caused by differences in ___ between people. ___ conflicts: people more concerned about own team than about company. Conflict-related stress can cause ___ that may last for months. Chief Executives (CEOs) Many have both ___ and anxiety. May not like to have their decisions questioned. There may be conflict between people who have different ___ . Other managers A structure that is more ___ may create a feeling of uncertainty about who staff should report to. Minimising conflict Bosses need to try hard to gain ___ . Someone from outside the company may be given the role of ___ in order to resolve conflicts.
IELTS_LISTENING_FORM_COMPLETION
Conflict at work
ONE WORD ONLY
Complete the notes below. Write ONE WORD ONLY for each answer.
A lecturer talks about conflict in the workplace and how to minimise it.
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